This project has received funding from the European Union’s Seventh Programme for research,
technological development and demonstration under grant agreement No 609019.
This reports aims to give an overview of the challenges encountered and solutions implemented for effective local stakeholder and tenant engagement in the two pilot cities of the Sinfonia project: Innsbruck and Bolzano. As part of the project, the two pilot cities compiled a set of recommendations based on their experiences to share lessons learnt and best practices from the project. The objective of these recommendations is to help other cities implementing effective end-user engagement strategies in future smart city initiatives.