Set of lessons learned

A successful retrofit and smart city project is not only about technical issues such as proper insulation, the correct installation of a ventilation system or renewable energy, it also includes social, communicative and organisational aspects.

During the course of the project, the Sinfonia stakeholders had a variety of experiences that required skills such as communication, empathy, organisational talent, foresight and much more.

This toolkit provides insight into some of the lessons learned regarding the soft skills of the Sinfonia project team, including recommendations for future adopters. The tool can be accessed at the following link: http://www.sinfonia-smartcities.eu/en/stakeholder-engagement-toolkit/set-of-solutions/